ServiceDirect

The ServiceDirect tool allows users to log test center incidents and to search the knowledge base for articles such as Frequently Asked Questions, How To's, Policies, etc.

1. If the navigation pane is not displayed, click the Menu button at the top of the page.
2. Click the ServiceDirect menu. 

   

3. The page to launch ServiceDirect opens. Click the Open application button. 

   

See the ServiceDirect knowledge base, or search for a topic within the application for assistance.

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